Fleet Maintenance and Repair Management

20 Years of Experience

Vice President of Leasing Operations
TCI Companies

Responsible for the management and operations of a multi-location leasing rental, 3rd party, and dedicated service facilities consisting of technicians, service managers, director of maintenance, director of warranty, project manager, and a maintenance compliance team

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• Lead operational functions of a multi-location (8 depots) leasing, rental, and dedicated service facilities that consisted of management, administrative, clerical and technical staff (200 employees)

• Operations oversight included maintenance, repair, fueling, and disposal of 3500 vehicles and equipment from 8 locations in California, Texas, Nevada, and Arizona  

• Engaged in specifying, procurement, preventative maintenance, warranty, and safety compliance of over 3000 pieces of equipment

• Utilized data to reduce running costs, increase warranty capture, improve strategic purchasing, and implement best practices for vehicle maintenance  

• Developed a tire program that increased retread usage and casing retention with a savings potential of more than 15% ($270K annually)

• Continuously reduced operating expenses through overtime control, favorable parts procurement, and reduction in excess and obsolescence (E&O)

• Increased rental vehicle utilization from 85% to 91% through reduced shop dwell time

Director of Maintenance Finance
Cardinal Logistics

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Establish, manage, and support the maintenance strategy and budget for a fleet of more than 14,000 pieces (flatbed, tankers, dry vans, lift, and refrigerated) of equipment with an
annual budget of $60MM. 

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• Conducted detailed maintenance analysis, determine areas for improvement, plan budgets, mechanically evaluate equipment regulations (DOT, state, and municipal), monitor maintenance expenses, ensure timely payment, and advise sales teams and customers on prospective equipment

• Successfully reduced tire costs 5% ($600K annually) by performing a comprehensive tire cost analysis and strategic purchasing program

• Establish the baseline and benchmark running costs for a diverse fleet of over 14,000 pieces of power, trailing, and warehouse equipment operating at 267 locations nationwide

• Successfully implemented correct ATA compliant VMRS coding to reduce manual data entry keystrokes and data variables in order to reduce labor and improve data analytics

• Successfully led an operational development team that improved the turning in of lease equipment by mitigating duplicate lease payments and lease penalties resulting in more than $550K savings

Vice President of Service Operations

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Responsible for the management and operations of a multi-location leasing and rental service team consisting of technicians, service managers, regional managers, purchasing support, and warranty and training positions.

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• Provided strategic and tactical leadership of over 100 team members engaged in the operation of over 2200 vehicles operating in California and Arizona

• Direct oversight of corporate and field functions including procurement, maintenance and repair operations, training, warranty and licensing

• Utilized data to create functional dashboards and drive decision making, process improvement, and uncover performance, cost and quality opportunities

• Analyzed historical maintenance data to establish running cost baselines and benchmarks for a diverse fleet of Class 6 and Class 8 trucks and tractors

• Developed a training program that led to 25% improvement in efficiency and throughput 

• Reduced technician turnover 45% year over year 

• Increased warranty capture 60% year over year ($330K vs $208K) internally 

• Improved warranty utilization by over $250K 

• Implemented tire cost reduction program that reduced tire cost 12% ($190K)

• Assisted in the development and implementation of a maintenance platform (FleetPro) for the rental and leasing business

• Increased service sales over $230K year over year 

• Implemented focused initiatives on Preventative Maintenance Agreements (PMA)

• Reduced new unit delivery prep days from 18.8 to 5.3